When will the functional testing be done? 

The lab test(s) will be arranged within 1-2 weeks of the payment.

How is the functional testing done?

We will send the lab test kit to your place, instructions of how to collect the samples will be in the test kit. 

For Singapore clients:

You will also receive an email on the instructions on how to send the samples to the lab overseas with our courier partner . After the collection of the sample is done (Singapore clients), you will need to let us know one working day in advance and we will arrange a courier to pick up your samples and take them to the respective laboratories.

For Overseas clients:

The instructions to courier the lab kit with our courier partners will be in the kit itself.

Where are the labs for functional testing based in?

USA or Europe.

How long does it take to receive my results from the lab?

It will take 3-4 weeks, not inclusive of holidays to receive your results.